Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 1 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheBestDealzHere (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thebestdealzhere.com
*You can submit refund requests within 14 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@thebestdealzhere.com
Can I cancel my order?
You can change or cancel your order within 1 hours. Please contact us at support@thebestdealzhere.com
The perfect jacket. After connecting the mobile power. The switch lights up. The backpack and neck feel the temperature immediately. Especially the shiny lining inside is very soft. Close to the skin. The insulation effect is very good. Let me experience the perfect sense of technology
The store sends the goods very fast. I signed for the goods within 9 days. The cotton clothes are perfect. The back and neck are heated. Perfect heat preservation. At the same time, the use of mobile power is required. There are three temperature levels. Very convenient to operate. Looking forward to the arrival of winter. Wearing this cotton jacket can withstand the weather below 0 degrees. I can go skiing and climbing.awesome
The mobile power bank of the mobile phone can be linked to this heating suit.
The clothes can be connected to the mobile power bank of the mobile phone. It is too convenient
Jacket sat norms. On the Russian 48, took 2XL .. until they checked how it heats. I'll add it later.
Rosemir 3 XL on чоловіка 178 and Vaga 95 kg sit good. Uncle.
The goods are very good. I will sign for the goods soon
The heating function is perfect. It can be washed in water. But this clothes needs to use the mobile power of the mobile phone. It does not include the battery
The heating function is great. The backpack and neck have temperature. The temperature rises very fast
The order came very quickly. while everything is in order and works. with further use, I will write it off.
Everything warms, works. Stitched well. On the height of 164 cm took XL.
The store is very good, sent the order instantly, just as quickly with tracking the jacket reached the address. Stitched normally on this money. Heating works from the back. The jacket can be called the mix of DeMix and Columbia, but mostly the quality is similar to DeMix. In size from the sport master then XXXL is similar to L. for growth of 181 cm and 81 kg weight, the jacket is great.
Everything about personally came quickly for heating until I checked
The jacket is good, simple, the hood is not big but also not small, just right, 4XL, for size 52.-54, at a height of 180, in the shoulders perfectly, below you can be more free. We thought it would be with the battery, but we need a power bank for heating. came for 4 days and Moscow.
The size fits very well. 4XL is great
18.09 ordered 20.09 brought a courier, in Moscow! Very cool, very fast! About quality-let's see what the husband will say) but I think everything is OK, at first glance the jacket is good!
Well received good quality